Projects & Teams

What is a Project?

A project is a self-contained workspace. Everything inside a project is isolated from other projects — monitors, team members, alert channels, and the public status page all belong to exactly one project.

Projects are designed for scenarios like:

• An agency managing monitoring for several different clients under one Monitorion account
• A company with separate internal teams (e.g., Platform, Product, Marketing) that should each see only their own monitors
• A freelancer delivering monitoring as a service to multiple customers

Personal Monitors vs. Project Monitors

Team Size by Plan

Roles & Permissions

Each team member in a project is assigned one of four roles. Roles cascade downward — a higher role always includes all permissions of lower roles.

Inviting Team Members

Only Owners and Admins can send invitations. Invitations are sent by email and expire after 7 days.

1. 1

   Open the project

   In the sidebar, click Projects and select the project you want to add a member to.

2. 2

   Go to Team

   Click the Team tab inside the project. You'll see all current members.

3. 3

   Enter the email address

   Type the invitee's email in the Invite by email field. If the person doesn't have a Monitorion account yet, the invite is saved and they'll be added automatically once they create an account with that email.

4. 4

   Select a role

   Choose the role from the dropdown: Viewer, Member, or Admin. You cannot invite someone at a role higher than your own.

5. 5

   Send invite

   Click Send Invitation. Existing users are added to the project immediately. People who haven't signed up yet receive a pending invite and are added automatically when they create a Monitorion account with the invited email.

Alert Channels Per Project

Each project has its own independent set of alert channels. This means client A's monitors alert to client A's Slack workspace, and client B's monitors alert to client B's email — with no cross-contamination.

To manage alert channels for a project, go to Project Settings → Alert Channels. Supported channels:

Managing Multiple Clients (Agency Use Case)

On the Agency plan, you can create up to 50 projects — one per client. Each project is a clean environment that you hand off to a client team:

• The client's team members only see their own project — they cannot see other clients' monitors or data.
• You (the agency owner) can switch between all projects from the project switcher in the top navigation.
• Each project has its own public status page at a unique URL (monitorion.com/status/[slug]).
• SLA reports can be exported per project for client delivery.
• Alert channels are configured independently so clients only receive alerts for their own services.